Cancellation/Refund Policy
Effective Date: [06/01/2034]
Thank you for shopping at C I BLACK BOOM’s Organic Store. We appreciate your business and want to ensure your satisfaction with our products. Please read our Cancellation/Refund Policy carefully before making any purchases. By placing an order on ciblackboom.com, you agree to the following terms:
1. Cancellation Policy
- Order Cancellation by Customer: If you wish to cancel your order, please contact us as soon as possible. Orders can only be canceled before they are shipped. Once your order has been shipped, it cannot be canceled.
- Order Cancellation by C I BLACK BOOM: We reserve the right to cancel any order for reasons including, but not limited to, product unavailability, inaccuracies in pricing, or suspicion of fraudulent activity. If your order is canceled by us, you will be notified, and a full refund will be issued.
2. Refund Policy
- Product Return/Refund: We take pride in the quality of our products. If you are not satisfied with your purchase, you may return the product within 3 days of receiving it. To initiate a return, please contact our customer support at support@ciblackboom.com or through our online support portal. Returned products must be unused, in their original packaging, and accompanied by a proof of purchase.
- Refund Processing Time: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 14 days.
3. Contact Information for Cancellations/Refunds:
- Email: customer@ciblackboom.com
- Support Portal: https://ciblackboom.com/support/
- Contact Number: 908-207-2707
4. Return Address:
C I BLACK BOOM – Organic Store
31 Newati Maharaji Khera, Bighapur
Unnao, Uttar Pradesh 209866
India
Please note that return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part.
5. Additional Information:
- All refunds are subject to review and approval.
- C I BLACK BOOM reserves the right to update or modify this Cancellation/Refund Policy at any time without prior notice.
Thank you for choosing C I BLACK BOOM’s Organic Store. We value your trust and are committed to providing you with excellent service. If you have any questions or concerns, please don’t hesitate to reach out to our customer support team.